Shopee International Delivery: How To Track Your Order

Oct 29, 2025 by Jhon Lennon 55 views

Hey guys! Ordering from Shopee and eagerly waiting for your international package to arrive? Tracking your order is super easy, and this guide will walk you through everything you need to know about Shopee Standard International Delivery tracking. We'll cover how to find your tracking number, what the different tracking statuses mean, and what to do if you encounter any issues. Let's dive in!

Finding Your Shopee International Delivery Tracking Number

Okay, first things first, you gotta locate that tracking number! This magical code is your key to knowing where your package is on its journey to you. Here’s where to find it:

Shopee App: Open the Shopee app and head to your "To Receive" orders. Find the order you're waiting for. Usually, you’ll see a "Shipping Information" section. Tap on it, and boom, your tracking number should be right there! It usually starts with a couple of letters followed by a string of numbers.
Shopee Website: If you prefer using a computer, log in to your Shopee account on the website. Go to your order history and find the relevant order. Similar to the app, you should find the tracking number in the order details or shipping information section. Keep an eye out for it; it's usually clearly labeled.
Email Notification: Sometimes, Shopee or the seller will send you an email with the tracking number once the order has been shipped. Check your inbox (and spam folder, just in case!) for any emails related to your Shopee order. This is a handy way to get the tracking number without even opening the app or website.

Once you've got your tracking number, copy it! You'll need it for the next step: actually tracking your package. Knowing where to find this number is crucial for staying updated on your delivery, so make sure you're familiar with these methods. Keep that number safe; it's your lifeline to knowing where your goodies are!

Using the Shopee Tracking Website or App

Alright, now that you've snagged your tracking number, it's time to put it to work! Both the Shopee website and app offer easy ways to track your international delivery. Let's walk through how to use them:

Shopee App: Open the Shopee app and go to the "Me" tab (usually at the bottom right). Then, tap on "To Receive." Find your order in the list. Tap on your order, and you should see the latest shipping updates right there. Shopee's app usually integrates directly with the carrier, so you'll see detailed information.
Shopee Website: Head over to the Shopee website and log into your account. Click on your profile or username, then find your order history. Select the order you want to track. You should see a section for shipping information or tracking details. Paste your tracking number into any provided field or simply view the integrated tracking updates on the page. The website provides a similar experience to the app.
Third-Party Tracking Websites: While Shopee's platform is pretty good, you can also use third-party tracking websites like 17Track or AfterShip. These sites aggregate tracking information from various carriers, which can be helpful if you're having trouble getting updates directly from Shopee. Just paste your tracking number into the search bar, and the site will pull up the latest information. Sometimes, these sites offer more detailed updates than Shopee's own tracking.

Using these tools, you can monitor your package’s progress every step of the way. Make sure to check regularly, especially if you're expecting your delivery soon. Knowing how to use the Shopee app, website, and third-party trackers ensures you're always in the loop.

Understanding Shopee Tracking Statuses

So, you've entered your tracking number and are staring at a bunch of status updates. What do they all mean? Understanding these statuses can help you anticipate when your package will arrive and give you peace of mind. Here's a breakdown of common Shopee tracking statuses:

"Order Placed": This means your order has been successfully submitted and is waiting for the seller to process it. Nothing much is happening yet; the seller is just getting ready to ship your stuff.
"Seller is Preparing Your Order": The seller is gathering your items, packing them up, and getting them ready for shipment. This stage can take a few days, depending on the seller's efficiency and the availability of the products.
"Shipped": Yay! The seller has handed over your package to the courier. This is when the tracking really starts to come alive. You’ll usually see an estimated delivery date around this time, but remember it’s just an estimate.
"In Transit": Your package is on its way! It's moving between different facilities, whether it's a local sorting center or an international hub. This status will update as the package moves through the shipping network. This could also mean it's on a plane or a ship.
"Arrived at Destination Country": Your package has made it to your country! This is a big step. Now it needs to clear customs, which can sometimes take a while.
"Customs Clearance": Your package is being processed by customs officials. They're checking to make sure everything is in order and that any applicable duties and taxes are paid. This can be a bit of a black box, as the time it takes can vary widely.
"Out for Delivery": The final stretch! Your package is on its way to your doorstep. Get ready; it should arrive soon!
"Delivered": Success! Your package has been delivered. Time to unwrap your goodies.

Understanding these statuses will help you track your package effectively and manage your expectations. If you see a status that doesn’t seem right or if there’s been no update for a while, don’t hesitate to contact Shopee customer service or the seller for clarification.

Common Issues and Solutions with Shopee International Delivery

Sometimes, things don't go exactly as planned. Here are some common issues you might encounter with Shopee International Delivery and what you can do about them:

Tracking Number Not Working: If your tracking number isn't showing any updates, it could be because the courier hasn't scanned the package yet, or there might be a delay in updating the tracking information. Give it a day or two and try again. If it still doesn't work, contact the seller to confirm the tracking number is correct.
Long Delivery Times: International shipping can take a while, especially with customs processing. Check the estimated delivery date and be patient. If the delivery time has significantly exceeded the estimate, contact Shopee customer service or the seller to inquire about the delay.
Package Stuck in Customs: Customs delays are common. Ensure you've provided all the necessary information and paid any required duties and taxes. If the package remains stuck for an extended period, contact the customs office in your country for assistance.
Incorrect Delivery Address: If you realize you've entered the wrong delivery address, contact the seller and Shopee customer service immediately. They may be able to reroute the package, but it's not always possible. Prevention is key; double-check your address before placing your order!
Damaged or Missing Items: If your package arrives damaged or with missing items, take photos of the packaging and the contents. Contact Shopee customer service and the seller as soon as possible to report the issue. They will guide you through the process of filing a claim and getting a refund or replacement.

Being aware of these potential issues and knowing how to address them can help you navigate the complexities of international shipping and ensure a smoother experience with Shopee. Remember, communication is key, so don't hesitate to reach out for help when needed.

Tips for a Smooth Shopee International Delivery Experience

Want to make your Shopee international delivery experience as smooth as possible? Here are a few tips to keep in mind:

Double-Check Your Address: This is crucial! Make sure your delivery address is accurate and complete, including your street address, apartment number (if applicable), city, postal code, and phone number. A correct address is the first step to avoiding delivery issues.
Be Aware of Customs Fees: International shipments may be subject to import duties, taxes, and fees imposed by your country's customs agency. These charges are your responsibility, so factor them into your budget. Check your country's customs regulations to get an idea of potential costs.
Keep an Eye on Tracking Updates: Regularly monitor your package's progress using the tracking number. This will help you stay informed about any delays or issues and allow you to take action if necessary.
Communicate with the Seller: If you have any questions or concerns, don't hesitate to contact the seller through the Shopee platform. They can provide additional information about your order and assist with any issues.
Be Patient: International shipping can take time, so be patient and allow for potential delays, especially during peak seasons or holidays.
Read Product Reviews: Before making a purchase, read reviews from other buyers to get an idea of the product's quality and the seller's reliability. This can help you avoid potential problems and ensure a satisfactory shopping experience.

By following these tips, you can minimize the chances of encountering issues and enjoy a seamless Shopee international delivery experience. Happy shopping!